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Intrebari frecvente

1. How can I sign up as a customer?

At this moment Stockfresh doesn’t have customer accounts, so you can NOT sign up as a customer, but you can use all the website features (eg. search) without an account.

2. How can I login to my existing Stockfresh account?

You cannot login to your old customer account any more, because the original Stockfresh website closed on October 18, 2020. The Stockfresh brand has been acquired by Idenio GmbH on December 1, 2020, and the website is now being operated as a Shutterstock affiliate, without any customer or contributor data from the original website. If you have any questions regarding your old Stockfresh account, please contact [email protected].

3. How can I buy a stock photo from Stockfresh?

We have partnered with Shutterstock, one of the largest stock agencies worldwide. You can simply click on the download button or the image link to see the prices and purchasing options of this particular image at Shutterstock.

4. What kind of uses are allowed? / What license do I need?

All of our images come from Shutterstock and are royalty-free, which means you only have to pay for them once and you can use them as many times as you like. The standard license covers most uses, but there are some exceptions, so make sure you check out Shutterstock's Image license agreement. If you are still unsure, feel free to contact Shutterstock directly and they will gladly help!

5. I can't find how to download the images - please help!

When clicking on Download or on the image itself, you will be transferred to our partner Shutterstock. You can then see the different purchasing options to buy the particular image file or download it in a subscription. Please keep in mind that we do NOT offer direct downloads any more. All downloads will go through our partner’s website Shutterstock.com.

6. Why can't I buy images directly from Stockfresh anymore?

We do not offer direct downloads at Stockfresh any more, however you can now buy the exact same image (and a lot more) directly at our partner website Shutterstock. Simply follow the link to their website to purchase any of their plans and then download the photo.

If you still have questions, please contact us.

Contributor FAQ

1. How do I become a contributor?

At this moment you can NOT join as a new contributor.

2. How can I login to my existing Stockfresh contributor account?

You cannot login to your old contributor account any more, because the original Stockfresh website closed on October 18, 2020. The Stockfresh brand has been acquired by Idenio GmbH on December 1, 2020, and the website is now being operated as a Shutterstock affiliate, without any customer or contributor data from the original website. If you have any questions regarding your old Stockfresh account, please contact [email protected].

3. Why are my images on Stockfresh?

All image data on Stockfresh comes directly from our partner stock agency Shutterstock through their API. We wanted to make sure that even though the original website closed, existing customers could still find your images and purchase them. We have matched, if possible, your portfolio and images with the Shutterstock database. In a few cases we could not find the exact image, but a very similar one from your portfolio at Shutterstock. We are sending customers directly to your Shutterstock image detail page so they can buy your work there. Stockfresh does NOT store any high resolution images for sale and does NOT store any personal contributor details.

If you still have questions, please contact us.